Terms and Conditions

Last Updated: March 27, 2026

Welcome to Nepal Heritage Coffee. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Nepal Heritage Coffee. Throughout the site, the terms “we,” “us,” and “our” refer to Nepal Heritage Coffee.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms and Conditions.

2. Products & Services

We offer premium coffee products and related merchandise.

• All product descriptions and prices are subject to change without notice.

• We reserve the right to discontinue any product at any time.

• We make every effort to display products accurately, but colors and images may vary slightly depending on your device.
  

3. Orders & Payments

• By placing an order, you agree to provide current, complete, and accurate purchase information.

• We reserve the right to refuse or cancel any order at our discretion.

• Payments are processed securely through third-party providers (e.g., Stripe).
  

4. Shipping & Delivery

• Shipping times may vary depending on your location.

• We are not responsible for delays caused by carriers or external factors.

• Once an order is shipped, risk of loss transfers to the customer.
  

5. Returns & Refunds

• We accept returns for damaged or defective products within [X] days of delivery.

• Items must be unused and in original packaging.

• To request a return, contact us at: [your email]
  

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Nepal Heritage Coffee and may not be used without permission.

7. Prohibited Use

You may not use our website:

• For any unlawful purpose

• To violate any laws or regulations

• To transmit harmful code or spam
  

8. Limitation of Liability

We are not liable for any damages arising from the use of our products or website, including indirect or incidental damages.

9. Third-Party Services

We may use third-party tools (such as payment processors). We are not responsible for their policies or actions.

10. Privacy

Your submission of personal information is governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page.

12. Contact Information

For questions about these Terms, please contact us at:

Terms & Conditions